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Motivation has become a multi-billion dollar industry, courtesy of the patronage of corporations and the noble intentions of executives who lead them. At the heart of this colossal confederation of inspirational speakers, platitudinous posters, parable-filled management books, and increasingly complicated incentive programs lies an alluring promise: that with enough encouragement, empowerment, and esteem, employees will become productive and loyal, to the benefit of both their employers and themselves.
Yet in spite of the staggering expenditures on packaged esteem, polls show that worker morale has reached critical lows, with a majority of employees even claiming to hate their jobs. How is this possible? And more importantly, what can executives do about this crisis of employee dissatisfaction?
In this revolutionary new management book, Despair, Inc. founder Dr. E.L. Kersten plumbs the depths of employee discontent and identifies its root cause. Though most employees live lackluster lives full of wasted opportunities and trivial accomplishments, they grow ever more certain of their enormous worth and glorious destinies. This is because they are the products of a narcissistic age, the results of a grand social experiment that has gone terribly awry. As a result, they are afflicted with an irrational sense of entitlement that simultaneously increases their dissatisfaction with their jobs and prevents them from accepting responsibility for their lives. Thus, in a terrible irony, managers who attempt to motivate employees by bolstering their self-esteem have only compounded the problem. By reinforcing the delusions of grandeur that imprison and torture the average worker, management has only further reinforced their sense of entitlement to the wealth, stature and privilege that justice dictates be reserved for the truly accomplished and inarguably worthy: namely, executives.
With The Art of Demotivation, former professor and current executive Kersten offers not only a comprehensive analysis of the problem but a prescriptive solution; one grounded not in the humanistic fantasies of infinite human potential so often embraced by the motivation industry, but in the grim realities of a broken world. Managers who seek a productive, loyal workforce must first seek to liberate their employees from their prisons of narcissism by forcing them to confront that which they expend enormous energy to avoid: their true selves.
- Sales Rank: #781263 in Books
- Brand: Brand: Despair Ink
- Published on: 2003-01
- Original language: English
- Number of items: 1
- Binding: Hardcover
- 243 pages
- Used Book in Good Condition
Review
A welcome pinprick in the bloated hot air balloon of management advice-should accompany The 8th Habit or Raving Fans in the same manner that The Wealth of Nations should accompany Das Kapital. --Kirkus Discoveries
The Art of Demotivation™ is the most daring, funny and subversive management book ever written... --Lucy Kellaway, The Financial Times
About the Author
E. L. KERSTEN is the co-founder of Despair, Inc., a publishing and media enterprise dedicated to the dissemination of contrarian wisdom. He holds a Ph.D. in Organizational Communication from the University of Southern California and is the author of several of the company's popular Demotivators� products.
Kersten spent the early part of his professional career as a university professor, holding teaching positions at the University of Southern California, California State University (Frescno) and City University of New York, among others. In 1995, he was lured out of academia by a fledgling Dallas Internet startup. His experiences in the private sector managing the customer care operations for an explosive-growth ISP proved both tumultuous and transformational, ultimately inspiring the birth of Despair, Inc., in 1998.
He has been quoted by, appeared on, or written about in the Wall Street Journal, NPR's Marketplace, Financial Times, Harvard Business Review, Washington Post, BusinessWeek, Time, and many other outlets. He is married and lives in Texas. --Biography
Most helpful customer reviews
31 of 31 people found the following review helpful.
A Parody That Motivates
By Keith E. Webb
The author is the creator of the Despair posters. He uses sarcasm to bring out truth in management practice. This book does the same.
As I read, I found myself imagining some other executives I've worked with nodding their heads as they read the book and mumbling to themselves, "Yeah, that's right I should just tell them to shut up or I'll replace you." It's easy to imagine "the other guy" doing all these things. Just like as we read the usual leadership or management book we consider that we pretty much already do all that stuff anyway but maybe could apply a point or two. That's the trouble with humans, we easily see the faults of others but evaluate ourselves as pretty much okay.
Here's where the book got me... I starting seeing my own actions in Kersten's parody. I cringed and thought, "Oh, I do that!" Humbling. And instructive. I found it highly motivational and funny!
The Art of Demotivation is still in print and available. The author's web site also features hilarious video vignettes demonstrating the art of demotivation.
1 of 1 people found the following review helpful.
Entertaining or sad and disturbing depending on your point of view
By JD Eberhart
This is quite simply a hilarious book so long as you don't take it seriously -- or a very sad book since it seems like it describes common management practices already in use.
14 of 16 people found the following review helpful.
How Can I Help You?
By John P Bernat
Dr. Kersten has made a tidy business out of ripping the motivational industry a new one. I had thought that his riff would have run its course by now, but it sure seems to be going strong.
And that's something Dr. K earned. If all you know about [...] is the poster series, this (apparently hard-to-find) book will change your mind. Dr. K helps us understand that this generation of Human Resources practitioners have accepted an "Age of Shamans." Somehow we've been induced to accept buzzwords and platitudes as acceptable, or even desirable substitutes for common sense in treating people, not to mention the golden rule.
Take it from me, the guy's got something to say which you'd benefit hearing. He's not just about irony and cynicism [although I confess to enjoying that, too].
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